Risk Management - Formulating the Right Response

Objectives

To examine current developments in risk management and quality programmes
To consider appropriateness of formal processes and procedures or amendments to them
 

Timetable (half day programme shown, but all timings optional)

2.00pm   Introduction
  • Categories of risk
    • strategic (the risk of making wrong decisions for the firm's size and profile)
    • environmental (the risks faced by all employers and occupiers of premises)
    • operational (the risk of claims and complaints from the services provided)
    • regulatory (the risk of disciplinary processes from professional non-compliances)
  • Operational risk
  • The risk perspective - main ingredients of a risk management system
  • Practical tips for familiar problems:
    • Costs compliance at the outset and during the matter
    • File reviews
    • Getting supervisors to supervise
3.30pm   Break
 
3.45pm   Regulatory risk
  • Professional regulation under the Legal Services Act 2007 and SRA Handbook
  • Risk obligations under the SRA Code of Conduct and other provisions
  • Using quality as a tool for strategic management 
5.00pm   Conclusions
 
5.15pm   Close 
 
For further information, please contact Mike Chard or Simon Bray.