Conveyancing Quality Scheme - Can Your Firm Benefit?

The Background

The Law Society has launched the Conveyancing Quality Scheme, which they have designed to allow clients to easily identify a firm that provides a high standard of service in residential conveyancing. The scheme is supported by the Council of Mortgage Lenders, the Building Societies Association and the Association of British Insurers. 
The aim of the Law Society is to provide a trusted community of Qualified Conveyancers which will deter fraud and within which the Law Society will drive up competence, standards and client service levels.  The Conveyancing Quality Scheme is intended to:
  • Enhance the reputation of conveyancing solicitors 
  • Provide reassurance about integrity and practice standards
  • Create a trusted conveyancing community that will deter fraud
  • Provide a more effective service for clients

Scheme Requirements

Participating practices are required to sign up to and comply with the Law Society's new Transaction Conveyancing Protocol.  In addition, they must demonstrate compliance with a Client Service Charter and quality standards laid down by the scheme - Lexcel accredited firms are 'passported' through this aspect.  
Membership of the scheme is likely to become a pre-requisite for acceptance onto Lender panels.  The Law Society intends that the Conveyancing Quality Scheme will:
  • Increase consumer awareness of the importance of using a qualified conveyancer;
  • Develop high standards of professionalism and competence;
  • Help practices to improve marketing and business development;
  • Reassure clients, lenders and insurers that your practice is financially sound and well managed;
  • Reduce your practice’s operational risk and improve its quality and efficiency;
  • Help to reduce negligence claims and minimise PII rates and the difficulty of obtaining cover;
  • Help your practice to prepare for the move to e-conveyancing.

Web4Law and the Conveyancing Quality Scheme

CQS will have serious consequences for conveyancing practices that are not accepted as members.   Good risk management is going to be fundamental to acceptance into the scheme, and as the leading authority on law firm risk and compliance issues, we are ideally placed to assist firms to achieve and retain accredited status.
If you believe we can be of assistance to you, or would like to discuss our products and services with specific reference to your firm and circumstances please contact Mike Chard or Simon Bray